Role:
Project Manager, UX designer
Tasks:
Design, A/B testing, user surveys, interactive prototypes
Some good results:
Built a convenient onboarding of the service users — entrepreneurs and bloggers — the number of calls to technical support decreased from ~20 per day to 5−10 per month.
I found the weaknesses of the service from the usability point of view: I collected feedback from both groups of users every month, and on its basis made a list of improvements to the service and then passed the TOR to development — the time to publish the first proposal after registration in the service was reduced from several hours to 18 minutes max.
I found the weaknesses of the service from the usability point of view: I collected feedback from both groups of users every month, and on its basis made a list of improvements to the service and then passed the TOR to development — the time to publish the first proposal after registration in the service was reduced from several hours to 18 minutes max.
Project website:
After Instagram was banned on the territory of the Russian Federation, the project is in the freezing stage
Goals
For a company to succeed, it needs the trust of its customers. One way to build that trust is through honest product reviews from opinion leaders.
But where to look for them? How to negotiate and control the results of integrations?
To solve these problems, we created Sha — a service of barter advertising from bloggers in Instagram.
But where to look for them? How to negotiate and control the results of integrations?
To solve these problems, we created Sha — a service of barter advertising from bloggers in Instagram.
App functions
All functions for convenient communication between bloggers and companies have been implemented in the application. Bloggers have access to a catalog of tasks and a form for downloading a report after they have been completed, and for companies we have implemented a personal account that collects all incoming requests from bloggers who fit the filters set.
A blogger just needs to upload the results to the company’s personal cabinet after completing the task. Since most of their work is related to content, we have made it convenient for them to upload the results in the mobile application.
Companies may have dozens or even hundreds of bloggers in their work — it is not always convenient to sort out such a number of applications on the phone. That’s why in the design of the personal account for the company we focused on the desktop version — more information, more control over the processes and more space for statistics — an important part of working with bloggers.
Companies may have dozens or even hundreds of bloggers in their work — it is not always convenient to sort out such a number of applications on the phone. That’s why in the design of the personal account for the company we focused on the desktop version — more information, more control over the processes and more space for statistics — an important part of working with bloggers.
Other projects
